ABOUT US
CITYBIKE is a franchise partner of Just Buy Cycles (JBC - https://justbuycycles.com/) and a premier retail shop in Kottayam, Kerala, dedicated to providing high-quality ebikes, bicycles and e-scooters to our valued customers. Our passion for eco-friendly and sustainable transportation drives our commitment to offering a wide range of products that cater to diverse needs. At CITYBIKE, we take pride in our team of experts who are always ready to assist you in finding the perfect ride. Whether you're a seasoned cyclist or new to the world of e-scooters, we are here to help you make an informed decision. We believe in promoting an active and healthy lifestyle through our exceptional products and exceptional service.
FAQ
What is your return policy?
We want you to be completely satisfied with your purchase. If you have any issues with your order, please contact us within 30 days of receiving your item. Our team will assist you in the return process and ensure that you receive the appropriate resolution.
PAYMENT METHODS
We accept various payment methods to provide you with a convenient purchasing experience. You can pay for your order using credit or debit cards, as well as other secure online payment options.
RENTALS
Yes, we offer bicycle and e-scooter rentals for those who want to enjoy a temporary ride. Whether you need a bike for a leisurely weekend or a convenient e-scooter for your daily commute, we have flexible rental options to suit your needs.
IN-STORE PURCHASES
While you can explore our products and make purchases on our website, we also welcome you to visit our physical store in Kottayam. Our dedicated team will be delighted to assist you in person and showcase our range of bicycles and e-scooters.